14 August 2015

Horror Statement Lacks Verification: Don't Break Your Integrity with a "Breaking News"

On June 1, 2015, ABC’s Media Watch presented a segment titled “Horror story lacks facts” (Barry, 2015), drawing on its investigation of a chilling and “gorging” (Barry, 2015) story told by a federal MP being reported nationally, that shocked Australians and even citizens in the UK.
The story – young man reported as an ice addict for having mental illness
The story was first published on the Central Coast Gosford Express Advocate (the Advocate)’s website (Stubbs, 2015) in a live blog reporting the Central Coast Ice Summit held on May 22, 2015. In her opening speech of the Ice Summit, federal MP Karen McNamara recalled an incident of “a young boy [who was an ice addict] taken into an emergency department for treatment who gouged out his own eyeballs and ate them” (Stubbs, 2015). 
On the same day, the claim was parroted by other newspapers including Fairfax’s Illawarra Mercury (Carr, 2015a), Newcastle Herald (Carr, 2015b), and The Examiner (Carr, 2015c), as well as the Daily Mail Australia (Sutton, & Quinn, 2015), The Independent (Saul, 2015), the Daily Star (Drewett, 2015), and the Mirror (Robson, 2015) in the UK. Other News Corp and Fairfax papers, including The Daily Telegraph (Stubbs, Barnes, & Taylor, 2015a), The Courier-Mail (Stubbs et al., 2015b), The Australian (Stubbs et al., 2015c), The Herald Sun (Stubbs et al., 2015d), The Sydney Morning Herald (The SMH) (Carr, 2015d), and news.com.au (Stubbs et al., 2015e), also published the story on the next day.
While people were still discussing whether the story was true, serious doubts had emerged on social media (Barry, 2015) throughout the weekend. And on the following Monday, May 25, the myth was busted by Dr Bart Fielden, who had worked on the case, back in 1999, wrote a letter to the readers of The SMH (Fielden, 2015):
The patient who ripped his own eyeballs out because he could see the devil, swallowed them and… vomited them back up… at John Hunter Hospital while I was working there... He had a chronic mental illness and I doubt methamphetamine was involved. (Fielden, 2015).
According to the Foundation for a Drug-Free World (n.d.), the harm for taking crystal methamphetamine include hallucinations, panic and psychosis. However, a patient who has mental illness does not necessarily mean that he/she has taken methamphetamine.
Thus, we are now unable to confirm whether the claim was true, and which brings us to the issue whether the information had been verified or double-checked before being published through the media outlets.
Verification of information

The first one to ask should be the federal MP who made the claim – had she, and/or her team, made “any attempts, [before and] since publicly talking about this young ice addict, to track down the source of the information?” (Australian Broadcasting Corporation [ABC], 2015a). And, in reply to this question raised by the Media Watch researcher, Karen McNamara says, “the horrific story… was told to me by a frontline healthcare professional. I have no reason to doubt their account of the incident” (ABC, 2015a). She intentionally or unintentionally avoided the other queries, including when was she first told the story, which year and in which hospital did the incident happen, and whether or not her source witnessed the incident by him/herself (ABC, 2015a).
This is a great mistake made by the MP, but our focus is not on her. The first who reported the story, as mentioned, was the Advocate, a News Corp paper, which “reported the statement about the ice addict as part of a live news blog run by a reporter at the event” (ABC, 2015b). The editor-in-chief says that the team had “immediately sought further information from Mrs McNamara’s staff” once the statement was posted on the live blog, and that they had “also contacted John Hunter Hospital, NSW Health, and NSW Police” (ABC, 2015b).
According to the responses given to Media Watch from the Hunter New England Local Health District of the NSW Health (ABC, 2015c), the department advised the Advocate that they could not find any recent record of the occasion; there was a similar case at the hospital “more than a decade ago”, however they were unable to “confirm a link to the drug crystal methamphetamine” (ABC, 2015c). Similar responses were provided from the NSW Health and NSW Police, and were reflected in the Advocate’s story (Stubbs, 2015a), as well as those in other News Corp papers. Meanwhile, Fairfax’s papers published only the responses of the Hunter New England Health department, but not those of the hospital and the Police department (Stubbs et al., 2015a).
As noted by Butler and Rodrick (2007, p.620), the print media in Australia is to follow a voluntary code of practice by the Australian Press Council, which was established as early as in 1976, but has recently reviewed its Statement of General Principles in 2014 (Pearson, & Polden, 2015, p.23). The Principles state that publications have to “ensure that factual material in news reports… is accurate and not misleading” and to “provide a correction or other adequate remedial action if published material is significantly inaccurate or misleading” (Australian Press Council [APC], 2014). Specifically to reports related to drugs and drug addiction, the APC suggests that “the harmful effects of any particular drug should not be exaggerated or minimised” (APC, 2001a), and the news story should highlight possible preventive measures to tackle drug abuse. “Personal experience or anecdotal evidence,” at the same time, “should be clearly identified as such” (APC, 2001b) in health and medical-related news stories; statements and claims should always be “cross-checked with some other source” (APC, 2001b).
It is clear that the Express Advocate did not seek confirmation from authorities prior to releasing the statement on their real-time online blog, which might be breaching the APC Statement of Principles and guidelines, although most of the News Corp and Fairfax papers, including the Advocate itself, did mention that health officials could not link the incident with crystal methamphetamine. Unfortunately, neither a correction nor a clarification of the report was found following the story.
Free speech leads to living truth
However, when considering free speech and truth, at the same time, Mill (cited in Butler, & Rodrick, 2007, p.7) has a slightly different view on that. He explains that an opinion is considered “truth”, and remained as a “living truth”, if and only if it is continually challenged; otherwise, “if it is not fully, frequently and fearlessly discussed, it will be held as a dead dogma” (Mill, 1991, p.95). His argument is that free speech should be promoted since truth can only be discovered when there is a wide circulation of ideas (Butler, & Rodrick, 2007, p.7), “every opinion which embodies somewhat of the portion of truth which the common opinion omits, ought to be considered precious, with whatever amount of error and confusion that truth may be blended” (Mill, 1991, p.110).
Therefore, it can be argued that, even though the truth was not published at the first place, or false claims were reported, the real truth will be brought out eventually after an extensive discussion and debate, which is beneficial to the community, enhancing people’s knowledge consequently. For instance, in this case, Dr Bart Fielden would not be writing to the SMH to clarify the incident if the statement by federal MP Karen McNamara was not widely reported and discussed around the nation. But, on the other hand, we also have to consider the consequences of making false statements (the act itself), referring to Mill’s utilitarian theory (Dwyer, 2012, p.12), which might mislead readers and audiences.
Misleading headlines
The story’s headlines written by various newspaper outlets are also worth investigating.
It could be said that Fairfax and the Independent had performed better in giving an appropriate title of the story, comparing to other papers. Carr (2015a), the journalist for Fairfax, wrote the title, “MP claims addict gouged out and ate eyeballs”, and even including the MP’s name in the article published on The SMH (Carr, 2015d), since there was no evidence to prove the gouging of eyeballs was related to the drug. It would be relatively less misleading to mention, at the very start of the article, that it was only a statement claimed by a particular person, rather than potentially implying that it was a confirmed case. One of the UK papers, The Independent, also put “Australian MP claims” (Saul, 2015) at the end of the headline.
On the other hand, however, News Corp and two of the British papers mentioned earlier did not include that in their titles, even though Stubbs, Barnes, and Taylor (2015a), journalists of News Corp, cited the responses given by the authorities including the health officials and the NSW Police department.

Comparison among different newspapers
Epilogue
It is, therefore, essential for media practitioners to discuss and reflect on whether to publish unverified “breaking news” to grab audiences’ attention as soon as possible, or to confirm information obtained is accurate and reliable before releasing them to the public. Integrity is very important nowadays for professional journalists; it is what distinguish them from others, including “citizen journalists”. It is also essential to contemplate the wordings used in headlines, so as to avoid misleading propositions.


REFERENCES
Australian Broadcasting Corporation. (2015a). ABC Media Watch query for Karen McNamara. Retrieved from http://www.abc.net.au/mediawatch/transcripts/1518_mcnamara.pdf
Australian Broadcasting Corporation. (2015b). Media Watch query for the Central Coast Gosford Express Advocate. Retrieved from http://www.abc.net.au/mediawatch/transcripts/1518_ccaresponse.pdf
Australian Broadcasting Corporation. (2015c). Query from Media Watch for the Hunter New England Local Health District, NSW Health. Retrieved from http://www.abc.net.au/mediawatch/transcripts/1518_hnehealth.pdf
Australian Press Council. (2001a). Guideline: Drugs and drug addiction. Retrieved August 10, 2015, from http://www.presscouncil.org.au/document-search/guideline-drugs-and-drug-addiction/
Australian Press Council. (2001b). Guideline: Health and medical matters (April 2001). Retrieved August 10, 2015, from http://www.presscouncil.org.au/document-search/guideline-health/
Australian Press Council. (2014). Statement of General Principles. Retrieved from http://www.presscouncil.org.au/uploads/52321/ufiles/GENERAL_PRINCIPLES_-_July_14.pdf
Barry, P. (Presenter). (2015, June 1). Horror story lacks facts. In Media Watch [Television program] [Transcript]. Sydney, Australia: ABC TV. Retrieved from http://www.abc.net.au/mediawatch/transcripts/s4246613.htm
Butler, D., & Rodrick, S. (2007). Australian Media Law (3rd ed.). Rozelle, NSW: Lawbook Co.
Carr, M. (2015a, May 22). MP claims addict gouged out and ate eyeballs. Illawarra Mercury. Retrieved from http://www.illawarramercury.com.au/story/3098577/ice-addict-gouged-out-and-ate-eyeballs-mp-claims/?cs=2452
Carr, M. (2015b, May 22). MP claims addict gouged out and ate eyeballs. Newcastle Herald. Retrieved from http://www.theherald.com.au/story/3098577/ice-addict-gouged-out-and-ate-eyeballs-mp-claims/?cs=2452
Carr, M. (2015c, May 22). MP claims addict gouged out and ate eyeballs. The Examiner. Retrieved from http://www.examiner.com.au/story/3098577/ice-addict-gouged-out-and-ate-eyeballs-mp-claims/
Carr, M. (2015d, May 22). MP Karen McNamara claims ice user gouged out own eyeballs and ate them. The Sydney Morning Herald. Retrieved from http://www.smh.com.au/nsw/mp-karen-mcnamara-claims-ice-user-gouged-out-own-eyeballs-and-ate-them-20150522-gh7yy2.html
Drewett, Z. (2015, May 22). When drugs go breaking BAD: Crystal meth addict got so high he GOUGED his own eyes out. Daily Star. Retrieved from http://ezproxy.library.usyd.edu.au/login?url=http://search.proquest.com/docview/1682519752?accountid=14757
Dwyer, T. (2012). Legal and ethical issues in the media. New York, NY: Palgrave Macmillan.
Fielden, B. (2015, May 22). Devil was still there. The Sydney Morning Herald. Retrieved from the Australian Broadcasting Corporation website: http://www.abc.net.au/mediawatch/transcripts/1518_smhletters.pdf
Foundation for a Drug-Free World. (n.d.). The Deadly Effects of Meth. Retrieved from http://www.drugfreeworld.org/drugfacts/crystalmeth/the-deadly-effects-of-meth.html
Mill, J.S. (1991). On Liberty. In J. Gray (Ed.), On Liberty and Other Essays. (pp. 53-202). New York, NY: Oxford University Press Inc.
Pearson, M., & Polden, M. (2015). The Journalist’s Guide to Media Law (5th ed.). Crows Nest, NSW: Allen & Unwin.
Robson, S. (2015, May 22). Crystal meth addict ‘gouged out his own eyeballs and ate them’. The Mirror. Retrieved from http://www.mirror.co.uk/news/world-news/crystal-meth-addict-gouged-out-5739736
Saul, H. (2015, May 22). Crystal meth addict ‘gouged out his eyes and ate them’ while high on drug, Australian MP claims. The Independent. Retrieved from http://www.independent.co.uk/life-style/health-and-families/crystal-meth-addict-gouged-out-his-eyes-and-ate-them-while-high-on-drug-australian-mp-claims-10269999.html
Stubbs, C. (2015, May 22). Central Coast Ice Summit: Experts seek solutions to region’s ice drug epidemic. Central Coast Gosford Express Advocate. Retrieved from http://www.dailytelegraph.com.au/newslocal/central-coast/central-coast-ice-summit-experts-seek-solutions-to-regions-ice-drug-epidemic/story-fngr8h0p-1227364879398
Stubbs C., Barnes D., & Taylor M. (2015a, May 23). Ice addict ‘gouged out eyes and ate them’. The Daily Telegraph. Retrieved from http://www.dailytelegraph.com.au/newslocal/central-coast/ice-addict-gouged-out-eyes-and-ate-them/story-fngr8h0p-1227365119730
Stubbs C., Barnes D., & Taylor M. (2015b, May 23). Ice addict ‘gouged out eyes and ate them’. The Courier-Mail. Retrieved from http://www.couriermail.com.au/news/ice-addict-gouged-out-eyes-and-ate-them/story-e6freon6-1227365119730
Stubbs C., Barnes D., & Taylor M. (2015c, May 23). Ice addict ‘gouged out eyes and ate them’. The Australian. Retrieved from http://www.theaustralian.com.au/news/ice-addict-gouged-out-eyes-and-ate-them/story-e6frg6n6-1227365119730
Stubbs C., Barnes D., & Taylor M. (2015d, May 23). Ice addict ‘gouged out eyes and ate them’. The Herald Sun. Retrieved from http://www.heraldsun.com.au/news/ice-addict-gouged-out-eyes-and-ate-them/story-e6frf7jo-1227365119730
Stubbs C., Barnes D., & Taylor M. (2015e, May 23). Ice addict ‘gouged out eyes and ate them’. news.com.au. Retrieved from http://www.news.com.au/national/ice-addict-gouged-out-eyes-and-ate-them/story-e6frfkp9-1227365119730
Sutton, C., & Quinn L. (2015, May 22). Meth addict ‘gouged out his own eyes and ATE them in front of hospital workers’. Daily Mail Australia. Retrieved from http://www.dailymail.co.uk/news/article-3092268/The-young-boy-hospital-gouged-eyes-ATE-horrific-story-illustrates-evil-effects-ice-experts-gather-discuss-spread-deadly-drug.html#ixzz3iJl7GLic

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